But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. 42 days or less, or non-appearance. Type text, add images, blackout confidential details, add comments, highlights and more. Though may other Magestic cruises have been. Link to post Share on other sites. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. The ship's Europe schedule will begin with a 12 . Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. So now we have been canceled again. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. Call us at 800-338-4962 or inquire about a vacation here. Princess Cruises offers two levels of PVP Standard & Platinum. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. 3rd time my Enchanted Princess is canceled. In mid-April, Princess announced cancellation of all cruises through June 30. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. That's where Cruise with Confidence comes in. For details, see Terms & Conditions below. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Started August 27, 2021, By Received Princess notification of my cruise they cancelled. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Learn about the types of cruise credits and how to use them. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. I'm so frustrated. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. See more info here and choose the perfect Princess package for you! In the event any guest believes any cancellation fees have been applied in error, they should contact us. I have bookmarked your post so I can reply once I see something; could be many months from now!. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Fortunately that was was rebooked but where's my air?? If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. List says Royal- Alaska. How does that work?A: PVP is refundable until final payment is due. We'll send you a weekly newsletter to your inbox. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. I got back around 90% of the cruise with a refund to my credit card. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. And how long is that Princess future cruise credit valid? Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Need help? Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. How long will it take to get my refund or FCC? Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. I am very confused by Princess' decision. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. What is a Future Cruise Credit (FCC)? Didnt see this listed as canceled. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. So, the cruises impacted are from September 5, 2023, through October 10, 2023. Until I see it at Princess.com it's unconfirmed. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Most medical expenses are covered in case you become sick or injured during your trip. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. There are six sailings canceled, including those that are combinable. Travel Insurance Benefits2(Underwritten by Nationwide). Need help while you travel? Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. We want to make your vacation the best it can be. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. The lesson I've learned is to wait, book late and get a better price. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. You dont need to take any action to receive the default compensation offer. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. . Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. I thought there was a new number for us to call! One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Now to deal with the refundable part back to my Princess Gift Cards. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Cruises six to nine days: $250 per person . We'll see. Daily gratuities are not included and are added to your onboard account each day. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. Check "Finding Future Cruise Credits and Deposits" below for details. Why do Florida residents receive cruise discounts. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. . My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). All I want is for it to be moved 5 days until 1/5/23. I would hope FCC would be for what I paid for original cruise. I hope to never have to deal with a cancellation again. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. I paid the deposit at that time, and made the final payment a few weeks ago. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Princess offers a very standard cruise line model when it comes to the included elements. Should I think our cruise is a go or not? I'll be happy to get anything back with a FCC. I think Princess also calls it Book With Confidence. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. We chose the latter. Log in to My Princess to view your Future Cruise Credits and Deposits. When you see the Future cruise credits posted, click on details and it shows the sail by date. With the insurance, no, I don't expect it to be refunded since I used it to cancel. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. Existing booking are frozen, but not cancelled. Q: What if I want to cancel my PVP coverage? Princess Cruises, Ro. Future cruise discounts have no cash value and are non-refundable. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. I will begin doing that in another week or so. ALL RIGHTS RESERVED. So you have read that some people other than me have gotten an FCC with a deadline in 2023? We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. ALL RIGHTS RESERVED. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. CC Help Jenn Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Actually, it states Contact Center, my error. Senior Editor, News and Features. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. My TA also said the Princess Insurance was non refundable. // Sevier County Clerk Murdered, Articles P