Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. I've always felt if I have an idea I can put it into practice quite quickly. No call is the same About our cookies and how to manage them. Accepted Offer. Health & Safety Administrator. MTVH Uses Data to Help Address England's Housing Needs We want to do more for our customers, and were looking for passionate people to help bring our vision to life. The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. Welcome. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Quite a large company so changes/projects take longer to complete. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Metropolitan Thames Valley contact info: Phone number: +44 2035353535 Website: www.metropolitan.org.uk What does Metropolitan Thames Valley do? Everything at the moment and will get a lot worse before it gets better. This website uses cookies to improve your experience while you navigate through the website. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. They are not authored by Glassdoor. Necessary cookies are absolutely essential for the website to function properly. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. There is no care or concern for residents it seems as they don't care. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. They are not authored by Glassdoor. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. The management structure is ex Metropolitan heavy. A free inside look at company reviews and salaries posted anonymously by employees. Unclaimed. I have had very supportive managers who have encouraged my career progression. Key Achievements: A lot of passing the buck goes on Hotjar sets this cookie to identify a new users first session. These cookies track visitors across websites and collect information to provide customized ads. This site is protected by reCAPTCHA and the Google Privacy Policy The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Average Interview. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues We work across London, the South East, East Midlands and East England. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. We believe everyone should have a decent home and the chance to live well. 1. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. However you may visit Cookie Settings to provide a controlled consent. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. This site is protected by reCAPTCHA and the Google Privacy Policy View all 755 employees. Enjoy resolving queries at first point You won't need to make a new application and will be contacted before the transfer. Forgotten your password? The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. 32,750.00, Talent Acquisition Specialist - Blue Collar. Having problems? It's a really good place to work if you like getting things done. Analytical cookies are used to understand how visitors interact with the website. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Campaigns; Victims and Witnesses. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers 31 Mar 2023 23:55 BST. I've always felt if I have an idea I can put it into practice quite quickly. Junior Ruby Developer at Metropolitan Thames Valley 0 . I've always felt if I have an idea I can put it into practice quite quickly. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. The pattern element in the name contains the unique identity number of the account or website it relates to. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. COVID-19 Information. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. Technology and Software Support. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. Overview. People are at the heart of everything we do, and that includes our own people too. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. . These cookies do not store any personal information. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. You can have some really difficult calls and off days There are also lots of additional benefits on offer and they stand by the core values of the company. Enjoyable when u have nice tenants and leaseholders These cookies will be stored in your browser only with your consent. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Some team leaders are very knowledgable and helpful, Lack of diversity Undervalued by managment Careers; Staying safe from romance fraud. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. By clicking Accept, you consent to the use of ALL the cookies. Fill in the repairs enquiry form. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Make a secure payment when it's convenient for you and check your balance 24 hours a day. No call is the same Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. Anonymous Employee in London, England. Poor leadership, housing stick in poor repair. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. HR and upper management are completely clueless about what goes on, or don't care Sign up your company today and we'll give you 5 free reference requests per month. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Verify your email to use filters. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). Hotjar sets this cookie to identify a new users first session. You can update your choices at any time in your settings. For the USA please use SSN (Social . According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Copyright 2023 Metropolitan Thames Valley Housing. All ideas are welcomed and you are trusted to work with autonomy. Planned works team never want to take any calls even when it is their job to We use cookies on our website. This category only includes cookies that ensures basic functionalities and security features of the website. A really good range of calls If youre not satisfied with our response, you can make a formal complaint. This job is no longer available, but here are similar jobs you might like. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . We can provide support in a range of areas: Improved physical . But opting out of some of these cookies may have an effect on your browsing experience. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Some team leaders are very knowledgable and helpful, Lack of diversity Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. Metropolitan Thames Valley | 8,500 followers on LinkedIn. 50,000.00, Talent Acquisition Specialist | Fintech / B2B, Talent Acquisition Manager (Go-To-Market), Newcastle upon Tyne, England, United Kingdom, 30,000.00 A really good range of calls Suggested . Metropolitan Police. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. By clicking Accept, you consent to the use of ALL the cookies. . There are also lots of additional benefits on offer and they stand by the core values of the company. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. See jobs Follow. The managers and teams are very supportive on a daily basis. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. Police service for the Thames Valley area; report a crime, get advice and find out about us. Metropolitan Thames Valley Housing. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). It's a really good place to work if you like getting things done. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. This rating has improved by 3% over the last 12 months. In future you will see new features, as we continue to improve our online services. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. By requesting a reference you agree to our. The process took 2 weeks. GOOD STAff welfare and salary paid on time, Staff welfare is always important! TVH has such a light, friendly and open atmosphere; making it a great place to work. The offices are a lovely environment to work in and a bonus in themselves! Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Copyright 2023 Metropolitan Thames Valley Housing. This category only includes cookies that ensures basic functionalities and security features of the website. , but rather staff support each other to make things right. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Location: Brent. It's a nice, modern office environment, staff benefits are good. These cookies will be stored in your browser only with your consent. We also use third-party cookies that help us analyze and understand how you use this website. Good chance to develop communication skills in all forms. TVH has such a light, friendly and open atmosphere; making it a great place to work. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Any questions? www.RefNow.co. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. This category only includes cookies that ensures basic functionalities and security features of the website. The pattern element in the name contains the unique identity number of the account or website it relates to. Undervalued by managment People are fab to work with, committed and full of ideas for the future. This rating has improved by 7% over the last 12 months. 52. However you may visit Cookie Settings to provide a controlled consent. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . TVH has such a light, friendly and open atmosphere; making it a great place to work. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Necessary cookies are absolutely essential for the website to function properly. Historically great at developing staff. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Posted 22/12/2022 by Metropolitan Thames Valley. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead A free inside look at company reviews and salaries posted anonymously by employees. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. About our cookies and how to manage them. We work together to create great places for people to live. Details about you ( Did you work here? ) YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Enjoyable when u have nice tenants and leaseholders Theyll let you know if another visit is needed. But if you request a communal repair, you dont need to be there when its being fixed. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. I have had very supportive managers who have encouraged my career progression. About our cookies and how to manage them. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. A really good range of calls By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. It is mandatory to procure user consent prior to running these cookies on your website. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Hotjar sets this cookie to identify a new users first session. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. About our cookies and how to manage them. We believe everyone should have a decent home and the opportunity to live well. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Youll need your mobile phone and your unique invitation code. Click the link in the email we sent to to verify your email address and activate your job alert. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Really understaffed - non stop calls Seems customer service focused at first but comes down to targets and stats We believe everyone should have a decent home and the chance to live well. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Housing Association. 24 Metropolitan Thames Valley reviews. You can also upload photos of what needs to be fixed. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. These cookies do not store any personal information. We're always looking to innovate and do things differently. You'll need your mobile phone and your unique invitation code. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. | MTVH is one of the UK's largest housing associations. 1,028. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Under 16 year olds will be transferred from spring 2022. Enjoy resolving queries at first point Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Lack of communication between different departments. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling.
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