Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Requests will be confirmed or waitlisted at the time of booking. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Depending on the handset and the carrier the user may be required to select Roam on the handset. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Also, you will need your ship card when you disembark. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Cash is not accepted for individual transactions, e.g. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. All Holland America Line ships offer a variety of wonderful merchandise from around the world. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. . Florida_gal_50. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Any amount in excess of this allowance will be not be allowed onboard. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. We don't do spa or specialty dining. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Started August 27, 2021, By electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Hi! Please don't blame me if this turns out not to be true, I'm just relaying what I was told. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. And it cant be redeemed for cash. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. WebAn envelope. Hope all HAL ships will soon have this. With RCCL there was no hold, I gave my creditcard number and that was it. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Your stateroom keycard will be delivered to your stateroom. You may request seating time, table size and indicate with whom you wish to dine. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Book and save with our Have It All cruise fare. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. We have some from HAL; some from TA and also our CCL stocks. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. This will help prevent delays in obtaining pre Customs officials will not be available at the ship during check-in to register valuables. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. It indicates the ability to send an email. Each item is authentic and many are branded with designer names you have come to trust. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Please complete the Online Check-In process at. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. Keep these items close at hand in your purse or jacket pocket. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. In the absence of running water, use alcohol-based hand sanitizers to protect your health. He could still use it to get access, but he would not be able to charge anything. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Boarding may be denied or fines may be levied against those guests without proper documentation. No exceptions will be made. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. In Australia, call us toll free at 1-800-260-639. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. No smoking of any kind will be permitted on any stateroom verandah. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. and souvenir bar glass at any bar. Great idea, Dave. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. This is only a "hold' and not a charge to your credit card. Mail: Letters and postcards may be mailed from the ship while in ports of call. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day Guests are urged to complete the Online Check-in process before leaving home. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. To celebrate Holland Holland America Line's 150th Anniversary celebration I don't have to hope that they credit it to the right place. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. Oh, well, the bottom line is the money is not available to spend. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. The minimum age to participate in Club HAL is three years. The final amount billed may take up to 24-hours following disembarkation. It is not that unusual to be given incorrect information by HAL customer service reps. That is ridiculous. Taxes, Fees & Port Expenses are additional. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. Promotion is based on promotion code(s) N2 and based on double occupancy. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. You will claim your luggage when you arrive at your final airport destination. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. SEATTLE, Oct. 6, 2021 /PRNewswire/ -- Holland America Line is honoring members of the U.S. military with a special offer that adds $100 Onboard Spending Money to any cruise booking that departs from San Diego, California, though Dec. 31, 2021. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. dvise you of arrangements to minimize disruptions in your vacation plans. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. They say can't use for casino, but never any problem here. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Started June 21, 2021, By I understand what you are saying and for people who can afford it, it is not much to worry about. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ CC Help Jenn Rest assured that your passport will be fully secured by our staff. Special life jackets are available for children and infants. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Specialty Dining is based on cruise duration and ship type. If we do not have your information by this deadline, you will be unable to sail. We will acceptU.S. travelers checks. Our ships are as environmentally sound as they are beautiful. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Bring your travel and health insurance information and have it handy at all times. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Holland America Line does not recommend storing medication in any mini-bar. Reservations and dining times will be available to pre-reserve. CC Help Jenn Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. This isn't our first cruise together. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. holland america scedule from rotterdam to the usa. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) You should have it available at the gangway when disembarking so please. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Do Not Sell or Share My Personal Information. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. The best time to book your next cruise is while cruising with Holland America Line. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. You can always your OBC in the shops, Exploration Cafe (books). When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Birth certificates can be an original or certified copy. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Pack shoes on top of other contentsin your baggage to expedite the screening process. This could result in legal proceedings. The reduced deposit applies to sailings of 3 days or longer. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Also, be sure to enjoy the Compass book located in your stateroom. Points can be applied towards statement credits, onboard amenities, gift Book your next Holland America cruise and get up to $150 onboard credit per stateroom. Bidis essentially flavored cigarettes are not generally permitted entry. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Please contact the ships Medical Center for any medication requiring refrigeration. Or just add any leftover amountto your onboard gratuities. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. We are privileged to transport guests to every corner of the world. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Am I right that this doesn't save you any money, just means you don't have to sign every time? CC Help Jenn You may also receive arrival documentation from Immigration when arriving at the airport. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. You will be able to leave a comment after signing in, By Printable luggage tags are available at the Online Check-In start page. While some credits are Travelers checks may be cashed at Guest Services. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Let the vacation begin the moment you arrive in a new country. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. There is a charge for the use of the self- service launderettes and it is coin operated. My experience has been the same as Krazy Kruizers. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. And just got of the phone with HAL to verify that all amounts are showing. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. WebMake travel your tradition during Holland America's 150th year of cruising! I used the wrong word. Listen to the menu and select the number that corresponds to the ship you are calling. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Safety: For 140 years, the safety and security of our guests has been our highest priority. railings, buttons, door handles, countertops, faucets, etc. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Cooking facilities onboard are not considered kosher. I prepaid a drink package and soda cards and 2 excursions. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Youth Staff cannot assist in the washroom in any way. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. With Carnival, they held $70X4 adults and $70X2 kids. What can I use it for beside food? Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. So we spent all the OBC but $18, and they just refunded the $18. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind.
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